Time Check Coverage
Fill up your building name/street name/postal code for Time Check Coverage.
Frequently Asked Questions
While we’d be delighted to provide broadband services to all Malaysians, our current service availability is limited to specific high-rise buildings (such as condominiums) and landed properties in the Klang Valley, Penang, and Johor regions. To check if your area is covered, please fill in the form at our Time Check Coverage page
The duration of installation may vary from 2 to 4 hours, depending on your residential unit type. The installation procedure encompasses a site survey, ducting, piping, electrical work, equipment configuration, and testing.
Time WiFi plans may have different contract terms, typically ranging from 24 months. Be sure to review the terms and conditions for your specific plan before subscribing.
The Time Fibre internet package installation process is free for Malaysians. However, foreign citizens will need to pay RM500 deposit during installation process.
Customers opting for the no-contract plan need to activate Auto Debit for payment processing. If you are on a 24-month contract plan, please have a look on this page to explore the various payment options at your disposal.
To sign up for Time WIFI service, you can visit our website, select the plan that suits your needs, and follow the online registration process. If you have any questions or need assistance, you can also contact our customer support team.
Time Internet typically provides a modem or router as part of your internet service package. Additional equipment may be necessary, depending on your plan. Any additional equipment requirements and associated costs will be communicated during the sign-up process.
Time Internet offers various internet speed options to cater to different user requirements. The right speed for you depends on factors like the number of devices in your home and your online activities. Our homepage provides detailed information to help you make an informed choice.
